NEC Voice Mail System

Accessing your mailbox for the first time: Dial 5500 from your phone.

The first time you access the voice mail system you will be propted to set up your mailbox. This will include:

Recording your nameSpelling your name
Recording your "Personal Greeting"
Setting your "Security Code"

This process takes less than 5 minutes to complete. Pleast note that you must complete the setup before you can retrieve any messages. The system will prompt you through all of the steps. When you hear, "GREAT, your mailbox is now set up..." you will know that you have successfully competed the setup.

Checking Messages from your Phone:

Access the mailbox by dialing 5500. Enter your security code when propmted. Press 4 to access new messages. Press 6 to access old messages. To archive the message, press 36. To redirect (copy) the message, press 39.

Checking Messages from Outside the Office:

Access your mailbox by dialing 303-937-(your extension). When the system answers, enter your personal ID (9 then your extension number). Enter your security code when prompted. Press 4 to access old messages. To archive the message press 37. To delete the message press 36. To redirect (copy) the message, press 39.

To Redirect (Copy) a Message to Another Subscriber:

While listening to a message, press 39. Follow the system prompts to enter the name of the subscriber to whom you are redirecting the message. Enter 1 to confirm.

To Change Mailbox Greetings:

Access your mailbox and enter your security code when prompted. To re-record your:

Standard greeting, press 7461
Alternate greeting, press 7471

To switch from the standard greeting to the alternate greeting press 745.

Message Playback Options:

While listening to a message, you can press 7 to rewind or press 9 to move forward within the message. To repeat the entire message press 3#. To hear when a message was sent, press 38.